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We’re frequently adding helpful tips and installation walkthroughs across all our product lines. Check out our video tutorials, planning guides, and FAQ to get you up and running.
Installation Guide
Dual Side BurnersInstallation Guide
Platinum DSB Install Instructions - Natural gasInstallation Guide
Platinum DSB Install Instructions - Propane gasSafety Guide
Safety tips for grilling seasonPlanning Guide
Outdoor Kitchen Planning GuideLearn how to replace the Lightbulbs on NewAge Products Insert Grill.
Where can the Platinum Dual Side burner be installed?
What is the Platinum Dual Side burner made of?
Is Platinum Dual Side burner easy to maintain?
Does the Platinum Dual Side burner require a professional contractor for installation?
Are all the installation manuals included with the Platinum Dual Side burner?
What is the warranty on the Platinum Dual Side burner?
The Burner goes out when set to low, what should be done?
The burners burn with a yellow flame, accompanied by the smell of gas, what should be done?
I need help installing my product
How does Installation Service Work?
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