Systems Integration Business Analyst (Mulesoft & Salesforce) - WFH


Department: Information Technology

Experience: 3 - 7 years

Published On: 2024-04-27


Job Responsibilities:

  • Analyze and map business processes to identify integration opportunities and requirements between Mulesoft and Salesforce
  • Design and implement robust business logic and
    integration solutions using Mulesoft to connect disparate systems and
    data sources.
  • Configure and customize Salesforce environments to
    meet business needs, focusing on maximizing efficiency and capitalizing
    on the full features and benefits of the CRM system.
  • Manage and execute integration projects from requirements gathering through to
    implementation, ensuring alignment with business objectives.
  • Collaborate with stakeholders across business units to gather requirements and
    translate them into effective technical solutions.
  • Prepare and maintain documentation related to system configuration, integration architecture, and business processes.
  • Provide training and support to business users on new systems and processes.
  • Continuously evaluate and recommend improvements to existing systems and integrations. 

Qualifications Requirements:

  • Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Minimum 3 years of proven experience as a Business Analyst with a strong focus on systems integration.
  • Deep expertise in understanding business requirements and converting them to technical requirements for Mulesoft and Salesforce.
  • Experience with API management, middleware, and other integration technologies.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to interact at all levels of the organization and with external partners.
  • Project management skills and experience in leading projects.
  • Certifications in Salesforce and Mulesoft are highly desirable but not mandatory. 
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