us
ca

Live Product Demo

Connect live with product experts on our showroom floor.

Schedule Demo

Virtual Design Consultation

Start creating with our award-winning design professionals today!

Request FREE Consultation

Chat with us

Get in touch and let us know how we can help.

newage-webbbb
newage-webbbb

6 Tips for Safe Outdoor Cooking

Get the most out of your grilling season by taking care of your premium NewAge Grill, while keeping your family safe with these quick tips.

GET 1-ON-1 LIVE SUPPORT

From Virtual Design Consultations to Live Product Demos.

SAFETY STEP 1

Never let your gas hose touch your burner box

The underside of your grill gets incredibly hot. Pushing your excess gas line into the cavity below your grill, or coiling it beneath the burner box can melt the exterior coating of the gas hose and cause a fire


Safety Warning
Contact Customer Support

Whether your grill is connected to a natural gas line, or a propane tank, take these steps to make sure your hose is positioned safely:

Ensure your grill is off and cooled down. Remove the grease tray.

Kneel down and look in the cavity for the hose at the left-hand side of the grill.

If the hose is bunched up, or touching the firebox, pull the gas hose from the bottom of the cabinet until any excess line is removed.

Check the hose for signs of melting or damage. If damage has occurred, or you are unsure of how to check then contact us now.

SAFETY STEP 2

Don’t push the electrical cable into the grill enclosure

NewAge Grills are equipped with LED lighting on the control knobs and grill interior, powered by an electrical cable on the rear of the unit. It’s very important not to push any excess cable into the hole at the back of the grill.

The grill enclosure gets extremely hot. Storing the cable in this manner can cause it to bunch up and touch the underside of the burner box, which can melt the electrical cable and become a hazard.

Whether your grill is connected to a natural gas line, or a propane tank, take these steps to make sure your hose is positioned safely:

Locate the electrical cable on the back of your grill.

Ensure the excess cable is not pushed into the hole at the back of the grill, and is fully extended outside of the grill.

If the cable was inside the unit, pull the cable out and check for any damage on the cord.

If you noticed that your cable is damaged, contact our NewAge Customer Support Team.

Contact Customer Support

SAFETY STEP 3

Regularly clean your grill components to prevent flare-ups and grease fires

Just like the cooking appliances in your home, your Grill needs to be regularly cleaned and maintained to operate at peak performance. This not only produces tastier, healthier food, but it reduces the chance of dangerous flare-ups or grease fires.

Key areas to keep clean below.

KEY AREA 1

Remove cooking grates and scrape excess food particles with a BBQ brush after every use. For a deep clean, soak and scrub with dish soap and water a few times per season.

KEY AREA 2

Pull out the grease tray after every use and scrape off any grease or food chunks. Wash with dish soap and water to keep it sparkling clean.

KEY AREA 3

Your briquette trays will accumulate a lot of burnt on sauces and grease drippings. Remove residue from the tray with a scraper, and use a wire brush to clear debris from the briquettes.

Refer to pg. 41 of the Instruction Manual.

View Instruction Manuals

KEY AREA 4

Burners that aren’t used frequently can get blocked by spiders who are drawn to the gas smell, and build webs inside the burner tubes. Use a wire-brush to clean the inside of the burners and remove debris from the outside of the burners.

KEY AREA 5

Scrape down the interior of your burner box at least once a season to remove carbon build-up. Scoop or vacuum out the debris, reinstall all components and enjoy a much cleaner grilling experience.

Area 1

Remove cooking grates and scrape excess food particles with a BBQ brush after every use. For a deep clean, soak and scrub with dish soap and water a few times per season.

SAFETY STEP 4

Test your hose connections for gas leaks

Gas leaks are a serious issue that can be easily avoided by doing a quick and simple leak check annually, or whenever gas components are replaced or serviced.


Safety Warning
Contact Customer Support

Whether your grill is connected to a natural gas line, or a propane tank, take these steps to make sure your hose is positioned safely:

Ensure that all grill control knobs are in the off position.

Turn on the fuel supply.
FOR NATURAL GAS
Turn the valve handle 1/4 turn to align with the gas flow
FOR PROPANE GAS
Turn the cylinder valve knob counterclockwise 1 full rotation

Brush or spray a half-and-half solution of liquid soap and water onto all joints and connections of the regulator, hose, manifolds and valves.

Bubbles will indicate a gas leak. IMMEDIATELY turn off the gas supply and do not use the grill until contacting a qualified gas fitter to replace faulty parts.

Contact Customer Support

SAFETY STEP 5

Practice ‘Common-Sense’ Grilling

Never leave your grill unattended.

Don’t grill in an enclosed area.

Make sure your grill is on a flat, sturdy surface, and away from your house.

Be cautious of flammable objects like grill covers, clothing, overhanging trees, or backyard decorations.

Keep children and pets away from the grilling area.

Ensure you removed the protective film from your insert grill cabinet before first use.

SAFETY STEP 6

Caution When Grilling In Windy Conditions

During high wind conditions, it is best if you don’t use your grill. If located in consistently windy area (oceanfront, mountaintop, etc.) a wind break will be required. Always adhere to the specified clearances as defined in the “Installation Manual”.

Contact Customer Support

Using your grill in windy conditions may disrupt the front-to-back airflow. If, while grilling with all burners on high and the hood closed, you notice that the temperature gauge fails to rise… be careful.


If wind has kept hot gases from exiting the rear of the grill, the control panel and knobs may have become extremely hot. Any damage caused from use in windy conditions, such as melted knobs or igniter wires, or control panel discoloration from heat buildup, is excluded from warranty coverage.

NEED HELP?

Manuals and Guides

In order to ensure safe operation of your grill always read and follow the downloadable instructions and safety precautions outlined in the operations manuals below.

33” Installation and Operations Manual
View Now
40” Installation and Operations Manual
View Now
Grills Safety Precautions Guide
View Now

We can help you plan and install your Outdoor Space

Free Design Help

Try our award-winning FREE Design Services.

Delivery Services

Choose our Delivery Service for a simplified, worry-free experience.

Installation Services

DIY Support you need, with videos, installation guides and advice from product experts.

Free Design Help

Try our award-winning FREE Design Services.

Delivery Services

Choose our Delivery Service for a simplified, worry-free experience.

Installation Services

DIY Support you need, with videos, installation guides and advice from product experts.


Questions?

For questions regarding your grill, please contact our customer support team

Contact Customer Support