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Case Survey
Case Survey
Please let us know more about your experience and help us improve.
On a scale of 1 to 5 (1 = Very unsatisfied, 5 = Very satisfied), how would you rate your overall satisfaction with the last assistance you received?
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5
On a scale of 1 to 5 (1 = Not at all knowledgeable, 5 = Completely knowledgeable), how knowledgeable did you find our agent regarding your inquiry or concern?
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5
On a scale of 1 to 5 (1 = Very Poor, 5 = Excellent), how would you rate the agent's ability to understand and empathize with your situation?
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5
Was your issue or query resolved during the call?
Yes
No
Partially
Based on this experience, how likely are you to recommend NewAge products to a friend or colleague?
0 Not At All Likely
1
2
3
4
5 Neutral
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7
8
9
10 Extremely Likely
Please let us know why you gave us this score and what we can do to improve?
Please provide details
Please provide details
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