Case Survey

Please let us know more about your experience and help us improve.

On a scale of 1 to 5 (1 = Very unsatisfied, 5 = Very satisfied), how would you rate your overall satisfaction with the last assistance you received?

On a scale of 1 to 5 (1 = Not at all knowledgeable, 5 = Completely knowledgeable), how knowledgeable did you find our agent regarding your inquiry or concern?

On a scale of 1 to 5 (1 = Very Poor, 5 = Excellent), how would you rate the agent's ability to understand and empathize with your situation?

Was your issue or query resolved during the call?

Based on this experience, how likely are you to recommend NewAge products to a friend or colleague?

Please let us know why you gave us this score and what we can do to improve?