Case Survey

Please let us know more about your experience and help us improve.

How would you rate your overall satisfaction with the last assistance you received?

How knowledgeable did you find our agent regarding your query or concern?

How well did the agent explain the resolution or answer?

Was your issue or query resolved during the call?

How long did you wait on hold before speaking with an agent?

How would you rate the agent's ability to understand and empathize with your situation?

On a scale from 1-7, where 1 is "very easy" and 7 is "very difficult", how easy was it for you to get your issue resolved or your question answered?

Based on this experience, how likely are you to recommend NewAge products to a friend or colleague?

Please let us know why you gave us this score and what we can do to improve?