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I’m considering buying from Shopnewage Orders, Shipping & Tracking

What major credit cards do you accept?

ShopNewage only accepts the following credits cards:
– Visa
– MasterCard
– Financing options are available in the US through Affirm. Please click here for further details


I’m considering buying from Shopnewage Orders, Shipping & Tracking

Do you offer financing/monthly payment plan options?

ShopNewAge offers Affirm which is an easy monthly payment option over a 3, 6 or 12 month period. Only available in US.

To learn more about Affirm, click here.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

What should I expect when receiving my delivery?

Please review the delivery checklist you receive in the email with your product tracking number. You can also view the following videos:
1. Preparing for Delivery
2. If you purchased:
i. Garage Cabinets
ii. Outdoor Kitchen
iii. Home Bar

Please note our deliveries via freight are curbside only.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

Do the products come pre-assembled?

All products are pre-assembled except for the following products listed below. However, there is minor assembly of parts required on all products, such as adding legs, handles, etc.
– Bold 3.0 extra wide locker
– Performance 2.0 extra wide locker
– VersaRac


I’m considering buying from Shopnewage Orders, Shipping & Tracking

How can I place an order?

There are three ways to place an order on shopnewage.com:
1. Contact our sales team at 1-877-306-8930 and select the option to speak with a Sales Representative who would be happy to assist you.
2. Go to ca.shopnewage.com and checkout as a guest
3. Go to ca.shopnewage.com and create an account and join our Loyalty Program


I’m considering buying from Shopnewage Orders, Shipping & Tracking

What is the warranty?

The warranty is dependent on the type of product. To find out the warranty on a specific product, please refer to the product page. Please note that any modifications to the product will void the warranty.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

Do you provide Design Services?

NewAge Products offers planning guides and a free 3D design service to help you plan the perfect set to fit your space. For more information visit our Design page.

Makes sure to include your space dimensions and attach pictures of your space on the online form before you submit your request.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

When do you charge my credit card?

Once an order is placed, your credit card will be charged immediately.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

How long will it take to receive my product?

The standard lead time is 1 – 3 weeks.
To check availability please go to ca.shopnewage.com and the lead time will be reflected on the product page.

*Lead times are subject to change and dependent on product availability. Please note our deliveries are curbside only.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

What is the shipping cost?

Orders placed on ca.shopnewage.com include free shipping. Some exclusions may apply, for more information, contact us at 1-877-306-8930 and select the option to speak with a Sales Representative.

Please note our deliveries are curbside only.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

How do I know the product is out of stock?

For any items that are out of stock, it will be indicated next to the quantity and you will not be able to add the product to your cart.

Standard lead time is 1 – 3 weeks. However, certain items may be subject to extended lead times and will be reflected on the specific product page at the time of purchase.


I’m considering buying from Shopnewage Orders, Shipping & Tracking

I need help placing an order

If you require help with placing an order, please call us at 1-877-306-8930 and select the option to speak with a Sales Representative who would be happy to assist you.