Department: Information Technology
Experience: 4-8 Yrs
Published On: 2024-06-13
Apply1. User Management:
- Create and manage user accounts, profiles, roles, and permissions.
- Maintain data security through effective access controls and sharing rules.
2. Data Management:
- Import, update, and ensure data quality using data loader tools.
- Perform regular data backups and maintain data integrity.
- Manage data deduplication and cleansing efforts.
3. Customization and Configuration:
- Customize Salesforce objects, fields, page layouts, and record types to meet business needs.
- Develop and maintain workflows, process builder, and approval processes.
- Create and manage custom reports, dashboards, and analytics.
4. System Maintenance:
- Conduct regular system maintenance tasks, including backups and updates.
- Monitor system health and troubleshoot issues promptly.
- Stay current with Salesforce updates and best practices.
5. Training and Support:
- Provide ongoing support and training to Salesforce users.
- Create and maintain user documentation and training materials.
- Assist users with troubleshooting and resolving Salesforce issues.
6. Integration Management:
- Manage integrations with other systems and third-party applications.
- Collaborate with developers to design and maintain integration solutions.
7. Collaboration and Communication:
- Work with stakeholders to understand business requirements and translate them into Salesforce solutions.
- Collaborate with the development team on feature implementations and enhancements.
- Communicate system status and project updates to management and stakeholders.
8. System Optimization:
- Identify opportunities for system optimization and recommend improvements.
- Implement best practices for system performance and usage.
- Conduct regular audits and assessments for system efficiency.
9. Compliance and Security:
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Implement and maintain data privacy and security measures.
- Monitor and manage data security settings.
10. Project Management:
- Lead and manage Salesforce-related projects from initiation to completion.
- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- Ensure timely delivery of projects within budget and scope.