Systems Integration Business Analyst (Mulesoft & Salesforce) - WFH

Department: Information Technology

Experience: 3 - 7 years

Published On: 2024-04-27

Analyze and map business processes to identify integration opportunities and requirements between Mulesoft and Salesforce
platforms.
Design and implement robust business logic and
integration solutions using Mulesoft to connect disparate systems and
data sources.
Configure and customize Salesforce environments to
meet business needs, focusing on maximizing efficiency and capitalizing
on the full features and benefits of the CRM system.
Manage and execute integration projects from requirements gathering through to
implementation, ensuring alignment with business objectives.
Collaborate with stakeholders across business units to gather requirements and
translate them into effective technical solutions.
Prepare and maintain documentation related to system configuration, integration architecture, and business processes.
Provide training and support to business users on new systems and processes.
Continuously evaluate and recommend improvements to existing systems and integrations.

Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.
Minimum 3 years of proven experience as a Business Analyst with a strong focus on systems integration.
Deep expertise in understanding business requirements and converting them to technical requirements for Mulesoft and Salesforce.
Experience with API management, middleware, and other integration technologies.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to interact at all levels of the organization and with external partners.
Project management skills and experience in leading projects.
Certifications in Salesforce and Mulesoft are highly desirable but not mandatory.